Privacy Policy

Introduction

www.solomo360.com("us" "we" or "solomo360") is committed to respecting the privacy rights of our customers, visitors, and other users of the solomo360 services ("Services") provided via the solomo360 website (collectively, "Site"). We created this Site Privacy Policy ("Privacy Policy") to give you confidence as you visit and use the Site, and to demonstrate our commitment to fair information practices and the protection of privacy. This Privacy Policy is only applicable to the Site, and not to any other websites that you may be able to access from the Site, each of which may have data collection, storage, and use practices and policies that differ materially from this Privacy Policy. This privacy policy ("Privacy Policy") explains how we collect, use, share, disclose and protect Personal information about the Users of the Services, including the Practitioners (as defined in the Terms of Use, which may be accessed via the following weblink https://solomo360.com/tos (the “Terms of Use”)), the End-Users (as defined in the Terms of Use), and the visitors of Website (jointly and severally referred to as “you” or “Users” in this Privacy Policy). By using the services or by otherwise giving us your information, you will be deemed to have read, understood and agreed to the practices and policies outlined in this privacy policy and agree to be bound by the privacy policy. you hereby consent to our collection, use and sharing, disclosure of your information as described in this privacy policy. We reserve the right to change, modify, add or delete portions of the terms of this privacy policy, at our sole discretion, at any time. if you do not agree with this privacy policy at any time, do not use any of the services or give us any of your information. If you use the services on behalf of someone else (such as your child) or an entity (such as your employer), you represent that you are authorised by such individual or entity to (i) accept this privacy policy on such individual’s or entity’s behalf, and (ii) consent on behalf of such individual or entity to our collection, use and disclosure of such individual’s or entity’s information as described in this privacy policy.

1.WHY THIS PRIVACY POLICY?

This Privacy Policy is published in compliance with, inter alia:

This Privacy Policy states the following: The type of information collected from the Users, including Personal Information (as defined in paragraph 2 below) and Sensitive Personal Data or Information (as defined in paragraph 2 below) relating to an individual. The purpose, means and modes of collection, usage, processing, retention and destruction of such information and how and to whom solomo360 will disclose such information.

2.COLLECTION OF PERSONAL INFORMATION

Generally some of the Services require us to know who you are so that we can best meet your needs. When you access the Services, or through any interaction with us via emails, telephone calls or other correspondence, we may ask you to voluntarily provide us with certain information that personally identifies you or could be used to personally identify you. You hereby consent to the collection of such information by solomo360. Without prejudice to the generality of the above, information collected by us from you may include (but is not limited to) the following:

The information collected from you by solomo360 may constitute ‘personal information’ or ‘sensitive personal data or information’ under the SPI Rules.

“Personal Information” is defined under the SPI Rules to mean any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available to a body corporate, is capable of identifying such person.

The SPI Rules further define “Sensitive Personal Data or Information” of a person to mean personal information about that person relating to:

All Health records created either on the website or on the in clinic application are based upon your consent. Such consent is deemed to be given when you visit the website or the clinic. It is the sole responsibility of the clinic to make patients aware that the said establishment uses solomo360 software and services. solomo360 will not be held liable for the failure of such communication from clinic/practitioner. If you do not want to create your record please inform the clinic or doctor expressly. In the case that you may wish to remove such a record you may contact us on app@solomo360.com. Do not your data may still be held after removing personal identifiers mentioned above to facilitate continued services or analysis.

3.PRIVACY STATEMENTS

4.CONFIDENTIALITY AND SECURITY

5.CHANGE TO PRIVACY POLICY

In the event there are significant changes in the way solomo360 treats User’s personally identifiable information, or in the Privacy Policy itself, solomo360 will display a notice on the Website or send Users an email, as provided for above, so that you may review the changed terms prior to continuing to use the Services. As always, if you object to any of the changes to our terms, and you no longer wish to use the Services, you may contact app@solomo360.com to deactivate your account. Unless stated otherwise, solomo360’s current Privacy Policy applies to all information that solomo360 has about you and your account. If a User uses the Services or accesses the Website after a notice of changes has been sent to such User or published on the Website, such User hereby provides his/her/its consent to the changed terms.

6.CHILDREN'S AND MINOR'S PRIVACY

solomo360 strongly encourages parents and guardians to supervise the online activities of their minor children and consider using parental control tools available from online services and software manufacturers to help provide a child-friendly online environment. These tools also can prevent minors from disclosing their name, address, and other personally identifiable information online without parental permission. Although the solomo360 Website and Services are not intended for use by minors, solomo360 respects the privacy of minors who may inadvertently use the internet or the mobile application.

7.CONSENT TO THIS POLICY

You acknowledge that this Privacy Policy is a part of the Terms of Use of the Website and the other Services, and you unconditionally agree that becoming a User of the Website and its Services signifies your (i) assent to this Privacy Policy, and (ii) consent to solomo360 using, collecting, processing and/or disclosing your Personal Information in the manner and for the purposes set out in this Privacy Policy. Your visit to the Website and use of the Services is subject to this Privacy Policy and the Terms of Use.

8.ADDRESS FOR PRIVACY QUESTIONS

Should you have questions about this Privacy Policy or solomo360's information collection, use and disclosure practices, you may contact, the Data Protection Officer appointed by solomo360 in accordance with the provisions of PDPA. We will use reasonable efforts to respond promptly to any requests, questions or concerns, which you may have regarding our use of your personal information. If you have any grievance with respect to our use of your information, you may communicate such grievance to the Greviance Officer:
Name: Mr. Hardik Kotecha,
Phone: 9638055910 (Ask to be connected to Mr. Hardik Kotecha)
Email: app@solomo360.com

9.SCHEDULE

Indicative List of Information by Nature of Service

10.Traffic Data Collected

We automatically track and collect the following categories of information when you visit our Site: (1) IP addresses; (2) domain servers; (3) types of devices accessing the Site; (4) types of web browsers used to access the Site; (5) referring source which may have sent you to the Site; and (6) other information associated with the interaction of your browser and the Site (collectively "Traffic Data").

11.Interactive and Installed Tools

We also collect other information, some of which may be Personal Information that you voluntarily provide to us when you choose to use some of the our interactive tools and services ("Interactive Tools"), such as searching for Providers and searching for available appointments with them. We also collect information you provide voluntarily in free-form text boxes on the Site and through responses to surveys, questionnaires and the like. Some of the free Interactive Tools on our Site ask you for health-related Personal Information. You may elect to use certain Services available through the Site that require you to download and install software on your computer ("Installed Tools"). The Installed Tools may collect and transmit information from your computer system solely relating to use of the Installed Tools and for the purpose of providing you the relevant Services, for example, by informing solomo360 when a user is logged on and available to receive update or alert notices.

12.Website Analytics

We may use third party website analytics services in connection with the Site. These website analytics services do not collect Personal Information that you do not voluntarily enter into the Site. These services do not track your browsing habits across websites which do not use their services. We are using the information collected from these services to find usability problems to make the Site easier to use. The recordings will never identify you or your account.

12.Website Analytics

We may use third party website analytics services in connection with the Site. These website analytics services do not collect Personal Information that you do not voluntarily enter into the Site. These services do not track your browsing habits across websites which do not use their services. We are using the information collected from these services to find usability problems to make the Site easier to use. The recordings will never identify you or your account.

13.Storage

We store all Traffic Data and review postings indefinitely, even after "deletion," and may archive such information elsewhere. We store all Personal Information until you request that we modify or delete it, in which case we may still wind up retaining some of that information for the reasons described in Section 20 below.

14.solomo360's Use of Your Information

We may use your Personal Information to recommend certain resources or medical providers. We may use your Contact Data to send you information about solomo360 or our products or Services, to contact you when necessary, including to remind you of upcoming or follow-up appointments, and in conjunction with your use of certain Interactive Tools. We may use your Demographic Data, your Traffic Data, your Insurance Data or your Medical Data to customize and tailor your experience on the Site, in emails and in other communications, displaying content that we think you might be interested in and according to your preferences. You agree that solomo360 may use Personal Information to allow your doctors to make appointments with other doctors on your behalf through the Services. We may also use your de-identified Personal Information to run (or authorize third parties to run) statistical research on individual or aggregate health or medical trends. Such research would only use your Personal Information in an anonymous manner that cannot be tied directly back to you.

15.Sharing of Information

We share certain categories of information we collect from you in the ways described in this Privacy Policy, including as described below: You may choose to authorize solomo360 to share your Personal Information with selected Providers. For example, if you elect to complete a Medical History Form using the Services in advance of an appointment, we may share your Medical History Form with your Providers if you agree that we may do so. We may share your Contact Data, Demographic Data, Insurance Data and Medical Data with Providers you choose to schedule on the Site. In order to customize your advertising interactions, we may share Personal Information with advertisers and other third parties only on an aggregate (i.e., non-personally-identifiable) basis. We may share your de-identified Personal Information with third parties to enable them to run statistical research on individual or aggregate health or medical trends.We share Personal Information and Traffic Data with our business partners who assist us by performing core services (such as hosting, billing, fulfillment, or data storage and security) related to our operation of the Site and/or by making certain Interactive Tools available to our users. Those business partners shall be bound to uphold the same standards of security and confidentiality that we have promised to you in this Privacy Policy, and they will only use your Contact Data and other Personal Information to carry out their specific business obligations to solomo360 and to provide your requested medical care and services.We may transfer information about you to another company in connection with a merger, sale or acquisition by or of solomo360. In this event, we will use reasonable efforts to notify you before information about you is transferred and becomes subject to a different privacy policy. solomo360 does not share, sell, rent or trade your Personal Information with any third parties for their promotional purposes.

16.Links to Other Websites

The Site contains links to third party websites to which solomo360 has no affiliation. solomo360 does not share your personal information with those websites and is not responsible for their privacy practices. Some web sites may have the look and feel of our Site. Please be aware that you may be on a different site and that this Privacy Policy only covers our Site. Should you decide to visit one of these third party websites, we suggest that you read its privacy policy.